PITCH — Terms of Service

Version 2.3 · 2 October 2026

Part 0 — Who these terms are with

0.1 The parties. Pitch Football is a registered business name of EBSD Enterprises Pty Ltd (ACN 701 879 718 · ABN 65 701 879 718), an Australian proprietary company. In these terms "Pitch", "we", "us" and "our" mean EBSD Enterprises Pty Ltd. That company — not a brand, not a website, and not any individual — is the party you are agreeing with, the entity that holds the information described in the privacy policy, and the party a club contracts with under Schedule A.

We name the company rather than the brand because a trading name is not a legal person. A family is entitled to know which entity holds their child's record. A volunteer treasurer is entitled to know who is on the other side of an agreement they are about to sign, and to be able to look it up.

0.2 Where to find us. Registered office: Hume Tax Services, 111/1150 Pascoe Vale Road, Coolaroo VIC 3048. Email: burak.donmez@pitch-football.com. Website: www.pitchfootball.com.au. Our website and our email are on different registrations; anything genuinely from us links only to pitchfootball.com.au. Our registered office is our accountant's, which is ordinary for a company of our size; it is an address for service, not a place to write about a child, and the privacy policy gives email for that reason. Everything we send a club about money carries Pitch Football and the ABN — see A6.2.

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Part 1 — Structure

Terms are versioned. Every acceptance writes who accepted, which version, when, and on whose behalf, into the consent log. Re-acceptance is triggered only by a material change.

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Part 2 — Who can have an account

2.1 Australia only. Accounts may be created only by people in Australia. Anyone else is welcome to view public CV and club pages, and to join the waitlist if they are 18 or over.

2.2 Under 16. A person under 16 may have a profile only where a person with parental responsibility for them has approved it through the Pitch guardian approval process. Until that approval is recorded, no profile exists.

2.3 16 and 17. A person aged 16 or 17 holds their own account. They are not discoverable by anybody until a guardian turns discoverability on. The player may ask for it; the guardian decides, and may switch it off again at any time. A guardian remains linked to the account throughout: they retain visibility of everything the player sees, and they receive any contact addressed to the player. No adult may contact a player under 18 through Pitch at any setting — discoverability governs whether a verified club can find a player, never whether anyone can reach them. Where a person aged 16 or 17 signs up without an existing guardian link, they must supply guardian contact details before the account activates.

2.4 Adults. A person aged 18 or over holds their account independently.

2.5 One account. One account per person. Roles are held on a single account; a person who is both a coach and a parent uses one login.

2.6 Accurate date of birth. You must give your true date of birth. It determines the protections that apply to you and to other people — a false one does not just mislead us, it removes protections from the person giving it. A declared date of birth cannot be amended upward without confirmation from a guardian or a verified club. We may suspend or close an account where we reasonably believe the date of birth is false, and we may do so without notice where a child's safety is involved. The appeal right at 8.3 always applies.

2.7 Tell us if an account belongs to a child. If you believe an account presented as an adult's belongs to someone under 18, tell us through the report route at 5.5. You do not need to be certain and you do not need an account. We would rather look into ten accounts that turn out to be adults than miss one child.

Part 3 — Acceptance

3.1 Adults accept these terms and the privacy policy at registration.

3.2 Children under 16. Where a person with parental responsibility approves a child's profile, that approval is their acceptance of these terms and the privacy policy on the child's behalf. The version accepted and the time of acceptance are recorded.

3.4 Clubs. A person accepting Schedule A on behalf of a club warrants that they are authorised to bind that club. We may ask for evidence of that authority and may suspend a club account until it is provided.

Part 4 — What Pitch is, and what it is not

4.1 Pitch is a player development and pathway platform. It keeps a record, publishes profiles, and lists trial notices.

4.2 We do not find you a club. Nothing on Pitch is a promise, guarantee or representation that any player will be selected, trialled, contacted, scouted or offered anything by anyone. Pitch gives you somewhere to put your football and a link you can send. What anyone does with it is theirs, not ours.

4.3 We are not your club's screening process. Verifying a person's entitlement to work with children is the legal responsibility of the organisation engaging them, and nothing on Pitch discharges that responsibility.

4.4 We are not an employment or agency service. Coaching roles listed on Pitch are listed by clubs. We do not employ, place, represent or act as agent for any person.

4.5 Self-reported information is self-reported. Statistics and achievements a person enters themselves are shown as self-reported and are not checked by us. Every figure on Pitch carries a tag saying where it came from.

Part 5 — Content

5.1 Your content stays yours. You keep ownership of what you put on Pitch. You give us the licence we need to host it, display it to the people your settings permit, and back it up. That licence ends when you delete the content, except for copies in backups until they expire.

5.2 Rights warranty. By publishing anything on Pitch you warrant that you have the right to publish it, and that you have the consent of every identifiable person appearing in it. Where an identifiable person is under 18, you warrant that you have the consent of a person with parental responsibility for them. This applies to club pages, alumni lists, trial notices, photographs and video links.

5.3 Naming children in your content. A club must not name, or otherwise identify, any person under 18 in content it publishes on Pitch. "A 2019 U13 now in an NPL squad" is permitted; the child's name is not. Named entries are for people aged 18 and over. This rule is displayed on the page where a club writes the content, so it is read before it is broken.

5.4 Removal on request. If your child appears in content published by someone else on Pitch, tell us and we will remove it. You do not need an account to ask, and you do not need to give a reason.

5.5 Report this page. Every public page carries a reporting link. You do not need an account to use it. Reports concerning a person under 18 are actioned first.

5.6 Unclaimed club pages and listings. Some club pages and trial notices are compiled by us from information a club has published publicly. They are marked unclaimed, and they are ours, not the club's.

What they may contain, and nothing else: the club's name, suburb and ground; the leagues and divisions it plays in; the age groups it fields; the year it was founded; its senior fixtures and results; trial and expression-of-interest notices the club has announced publicly; and links to the club's own website and pages. Every fact carries a recorded source and the date we checked it.

What they never contain: the club's crest or logo, or any image of or from the club; any photograph; text copied from the club; the name or contact details of any person, including the club's own published address; anything at all about a person under 18, including junior fixtures and results; anything evaluative about the club; or any statement or design implying that the club is a member, partner, customer or endorser of Pitch. An unclaimed page indicates no affiliation of any kind.

They are not listed in search engines until the club claims them.

Any club may claim its page, correct anything on it, or ask us to remove it, with no account and no reason given, and we will remove it within one business day of the request.

5.7 Claims you make. Where you publish a figure or claim on your club page — pathway outcomes, results, anything a family might rely on — you are responsible for its accuracy. We do not verify it and we do not supply it.

5.8 We do not sell personal information — and what happens if Pitch is sold. We do not sell personal information, and we do not share it with advertisers, sponsors or data brokers. If Pitch is ever acquired, merged or restructured, personal information may transfer to the new owner as part of the business — and the commitment we make is this: the new owner is bound by these terms and this privacy policy as they stand at the time of transfer, and we will tell you before it happens so that you can export your data and delete your account first. Any change to how a child's information is handled after such a transfer requires fresh consent from the guardian, and cannot be made by an updated policy alone.

5.9 Registering interest with a club. Where a club has posted a trial, or is open to interest generally:

• Under 16, your parent or guardian presses send. You compose it; they see which club, which trial, exactly what is about to go — including what you wrote — and they send it. At 16 and 17 you send it and your guardian is notified every time. At 18 you send it alone.
• Where two guardians are recorded, either may send. The other is notified immediately and may revoke that link, with one action, for 24 hours afterwards. Revocation ends the club's access to the page and empties the note; it does not recall the message that was sent, and nothing in this agreement should be read as promising that it does. Most-restrictive-wins is honoured in substance: the more restrictive guardian's decision prevails, a few minutes later rather than a few minutes earlier, and what was disclosed is a revocable link and not a copy. Where a suppression or a court order is recorded against a guardian, that guardian cannot send at all.
• A request that is never actioned lapses after 14 days. Nothing is transmitted and nothing is queued.
• What the club receives is your name, your age, your current club, the squad you are interested in, your preferred position, one line about yourself, and a link to your page. Not your record, not a file, not a video, and not your contact details or your family's.
• What you write in that line is read by an adult you have not met. You do not need to put a phone number, an address or your school in it, and you should not. Clubs reach you through your parent.
• You can undo it. Revoking the link or deleting the profile ends the club's access at that moment, empties the note, and shows the registration as withdrawn.
• No club can download a list of players. There is no export from the register, so a family who switches off disappears from it the same minute.
• There is no way for a club to reply to you through Pitch. Not at any tier, not for anybody. A club that wants a player at a trial invites them, and the invitation reaches the guardian. We state this because it is a safety property and not an oversight — an inbound route to a child is the thing this product does not have.
• Clubs never tell you no through Pitch. There is no rejection, no status, no progress bar. If a club wants you at a trial, you and your parent hear from them together — inside Pitch, never by email or text.
• Every send is recorded — who sent it, about whom, to which club, for which trial, when, and under which version of these terms.

5.10 Changes to an under-16 page wait for a guardian. Once a guardian has approved an under-16 page, any later edit returns to them before it republishes. While a change is pending, anyone holding a link continues to see the last approved version — the page does not go blank and does not show the unreviewed edit. The child sees their own pending change and that it is waiting. At 16–17 and 18+, edits publish immediately.

Part 6 — Safety

6.1 No contact with children. Pitch has no direct messaging. No adult may use Pitch to make contact with a child outside that child's own club. Any approach from outside a child's club is routed to the guardian and the child together, and is logged.

6.6 A child asks; the guardian sends. A player under 16 can ask to share their own CV — it is their page and they should be able to act on it — but the request goes to their guardian, who does the sending, and the screen says so plainly. Where someone who holds a link asks for renewed access, the guardian sees who is asking and what role they claim before deciding. A guardian is never obliged to answer, and silence is a complete answer.

6.2 Attempting to circumvent the safety architecture — including misrepresenting your age, misrepresenting your role or club, or using the platform to identify or approach a child — will result in immediate account closure and, where appropriate, a report to police and to the eSafety Commissioner.

6.3 Adult code of conduct. Everyone with an adult account agrees to Schedule C.

Part 7 — Your rights over your information

7.1 The record belongs to the player. A player's development record follows the player between clubs, with guardian consent at joining. No club may withhold it, and it is never held back because a club has stopped paying.

7.2 Never paywalled to its owner. A player and their family always have free access to that player's own record, in full, regardless of any subscription.

7.3 Export. Families and clubs may export their data at any time in a plain, usable format, at no charge.

7.4 Deletion — and what survives it. A player or their guardian may delete the record in one action. Deletion cascades through the profile, the record, photographs, highlight links and club memberships. Two things survive, and we would rather state them than have you find them:

• The consent log. The fact that a consent was given or withdrawn, by whom and when, is kept. It is the evidence that we did what we said, and we cannot prove we deleted something by deleting the proof. It holds no football content.
• Nothing else about the player. A coach who wrote an assessment keeps anonymised counts only — how many assessments they wrote, not who they were about or what they said.

Leaving a club is not deletion, and the rule is different. When a player moves clubs, the record travels with them; the old club drops to aggregate figures, and each coach who wrote an assessment keeps read access to what they personally wrote, because that is their own proof of work. If the player then deletes their record, that read access ends too and the coach is left with counts.

7.5 Correction. Set out in the privacy policy, including the right to have a statement of disagreement attached where we decline a correction.

7.6 How long we keep things. Set out in the retention statement (doc 23), which states an actual period for each kind of information, including how long deleted material persists in backups. It is a real document with real numbers, not a promise to be reasonable.

Part 8 — Liability, changes and law

8.1 Consumer guarantees. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees, and nothing in these terms should be read as saying we are not responsible for problems with the service. Where a failure is major you may cancel and seek a refund; where it is not, we will fix it.

8.2 Liability. Subject always to 8.1:

• (a) Nothing is capped where it should not be. Our liability is not limited in any way in respect of: death or personal injury; a failure of the child-safety protections described in Part 6; unauthorised access to, or disclosure of, personal information; or anything else the law does not permit us to limit. These are the failures that matter most in this product and it would be indefensible to cap them.
• (c) Neither of us is liable for loss that could not reasonably have been foreseen.

8.3 Suspension and closure. We may suspend or close an account for breach of these terms or Schedule C. We will tell you what we have done, and you may always appeal — to the Privacy Officer, Burak Donmez, at burak.donmez@pitch-football.com, answered within 5 business days.

We are not going to tell you the appeal is independent, because today it is not. Pitch is one person, so the person who made the decision is the person who reviews it. Saying otherwise would be a comfortable sentence that falls apart the first time somebody relies on it. What we promise instead is something we can actually do: the appeal is read again from the beginning, against what you have said rather than against the original reasoning; you get an answer within five business days; and the moment there is a second person to hand a review to, they will get it and this clause will say so.

Where a child's safety is involved we may act immediately and without notice, and we may withhold the reason — because explaining it can identify the person who reported, or tell someone exactly what to do differently next time. We will not withhold the appeal itself. Being unable to be told why is bad enough; being unable to be heard at all is not something we are prepared to do to someone. Closing an account does not remove your right to export your data first, unless we are prevented by law.

8.4 Changes. We may change these terms. For a material change we will give you at least 30 days' notice and, where required, ask you to accept the new version. Old versions remain available. We will not change these terms in a way that reduces the safety protections applying to a child, or that puts a child's own record behind a payment.

8.5 Governing law. Victoria, Australia.

8.6 Paid subscriptions — cancelling, and getting your money back. These apply to anything you pay us for.

• Cancel any time, online, in your own settings. No phone call, no written notice, no retention conversation. If you subscribed online you can cancel online.
• Cancelling stops the next payment. Your access runs to the end of the period you have paid for. We do not claw back access you have already bought.
• If something we sold you does not work, tell us. Where the failure is major you may cancel and ask for a refund; where it is not, we will fix it within a reasonable time. This is your right under the Australian Consumer Law and nothing here reduces it.
• If we cancel a paid subscription, other than for a breach of these terms, we refund the unused part of the period pro rata.
• Card only, through our payment provider. You enter your card on a page hosted by them. We never see, receive or store a card number. They receive a billing name, an email, the amount and the card. They never receive anything about any child.
• We never charge for a child's own record, at any tier, in any circumstance. Nothing a family can see about their own child sits behind a payment, and clause 8.4 prevents us changing that later.
• Nothing about paying is reachable from any player, family or under-18 view — no billing screen, no portal link, no receipt.

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Schedule A — Club Terms

A1 Who is agreeing, and in what capacity. The person accepting these terms gives their name and their role at the club, and warrants that they are authorised by the club to enter this agreement on its behalf. We may ask for evidence of that authority, and we confirm it in the verification call before anything about any child reaches the club.

A1.1 If it turns out they were not authorised. Many community clubs are unincorporated associations, which have no separate legal personality and cannot contract in their own name. So we say plainly what happens if authority was not there: the person who accepted is personally bound — and we will not enforce that against an individual acting in a volunteer capacity. We will cancel the subscription and refund what was paid. A clause we would be ashamed to use is not a clause worth having, so this one says in advance that we will not use it.

A1.2 If a personal card is used. Where an individual pays with their own card, they pay as agent for the club, the receipt is addressed to the club so it can be reimbursed without an argument, and any reimbursement is a matter between that person and their club. Nothing about who holds the card changes who the agreement is with.

A2 What the club gets — the Interest Register. Written to be understood by a volunteer treasurer, because one of them is going to sign it.

You get a standing list of players interested in your club. A player registers interest — in a trial you have posted, or in the club generally — and they appear in one list you can filter and work through. It does not switch off in November: a club that loses a keeper in round four opens the list rather than starting from nothing.

You do not receive the child's record. You receive their name, age, current club, the squad they are interested in, a preferred position, one line they wrote, and a link to a page their family controls. The family can switch that link off at any moment, and if they do, it stops working for you and their line disappears from your list the same minute.

There is no download. You work the list inside Pitch. We do not provide a spreadsheet, because a spreadsheet would survive a family switching off — which would make everything above untrue.

What you do not get, and cannot buy: any way to contact a player directly, and any contact details for a player or their family. An invitation goes into the guardian's Pitch account. That is not a feature held back for a higher tier — it does not exist at any price.

A2.1 The free tier, described — because a club choosing it is also agreeing to something. Free, and it stays free: a club page, squads, trial notices, and player CVs arriving from families who send them. A club on the free tier receives exactly the same protections for exactly the same children. The subscription buys organisation. It does not buy protection, no protection is ever withheld because a club has not paid, and safety verification is never a paid feature.

A2.2 Nothing else is currently offered. The Interest Register is the only thing purchasable on the club side. Nothing in this agreement, and nothing said in a conversation, entitles a club to any other paid product, feature or service — because none is on sale.

A3 Fees and term. Monthly or annual, as the club chooses at A6.1, charged in advance by card through our payment provider. Monthly renews monthly until cancelled; annual runs twelve months from purchase.

A4 Renewal — no silent auto-renewal. A subscription renews annually only after we have sent a renewal notice to the club's billing contact at least 30 days before the renewal date, stating the renewal date, the price and how to cancel. A club may cancel at any time before the renewal date and will not be charged. There is no early termination fee, at any point, for any reason.

A5 Cancelling. A club that subscribed online may cancel online, from the club's own settings inside Pitch, without contacting us. No phone call, no written notice, no retention conversation. Cancelling stops the next payment; access runs to the end of the period already paid for.

A5.1 Fourteen days to change your mind on an annual plan. This clause is dormant: there is no paid plan today (A6.1). If and when one exists, a club that pays for twelve months up front may cancel within 14 days for a full refund — the whole amount, GST included — no questions and no reason needed. After that, access runs for the twelve months. A ten-month dead zone after a month-two cancellation would be an unattractive term to defend, and this removes the argument entirely.

A5.2 If a payment fails. We keep access running for 14 days, then suspend the register. Suspension is not deletion. The families in a suspended register are hidden from the club, not destroyed, and nothing about any child is lost. Deletion runs only on cancellation, thirty days later. No child's registration is ever destroyed because a club's card expired.

A5.3 Founding clubs. A small number of clubs are invited to be founding clubs. What a founding place carries by way of recognition, we describe publicly. What it costs is agreed individually, between that club and Pitch, and is never published.

• Nothing in this agreement, on any Pitch page, or in any conversation creates an entitlement to a founding arrangement. Being an early club, an enthusiastic one, or a club that asked, confers nothing.
• A founding arrangement confers recognition, never advantage. A founding club's players get no search preference, no ranking benefit and no discovery edge over any other club's. That rule is not negotiable and it does not vary between arrangements — a player at the fortieth club must never be worse served because their club was not among the first eleven.
• The prices in A6.1 are the published prices and they are the same for everyone. Where a founding arrangement differs, it differs by agreement in that club's own case and creates no precedent, no published rate and no expectation for anybody else.
• Where we publish a limit on the number of founding places, that limit binds us. It is a statement about what we will do, not a description of what we hope to do, and we will not exceed it.

We say this rather than leave it as an understanding, because every other price we charge is published and identical for everyone, and an individually negotiated arrangement sitting silently outside that is the kind of thing that reads badly later purely because nobody wrote it down at the time.

A5.4 Free until further notice, and what happens if that ever changes. Pitch is free for every club, player, parent and coach, including the Interest Register. There is no end date and no timetable.

If that ever changes, all four of these apply and none of them is optional:

1. Nobody is charged for continuing to use what was free. A club that does nothing is not opted in. Any charge requires a club to positively agree to it first — a new agreement, not a continuation of this one.
2. At least 60 days' written notice to the billing contact before any charge could be made, naming the amount.
3. One action leaves, at any time, with no retention conversation and nothing owed.
4. The screen that asks a club to agree states the price and when it starts in the same visual weight as the word "free".

Why point 1 is first. A dormant price in a signed agreement, switched on by notice while a club simply carries on using the product, is a term that varies what the club pays without the club agreeing to it. That is the kind of term the unfair-contract rules exist to catch, and it is avoidable for nothing: we ask, and a club that does not answer keeps what it has and is charged nothing.

A6 Price changes. Dormant while Pitch is free (A6.1); A5.4 governs the move away from free. Once a paid plan exists, we may change the price for a renewal term. At least 60 days' notice before the renewal date, and the club may terminate without penalty at any time before that renewal takes effect. We never change the price during a term already paid for.

A6.1 What it costs today: nothing. Every part of Pitch is free — every club, every player, every parent, every coach, and every feature, the Interest Register included. There is no charge, no card, no plan to choose and nothing to cancel. Free until further notice, with no end date and no timetable, and A5.4 governs what would have to happen before that could ever change.

When a price does return, it is stated GST-inclusive rather than left to be inferred. Many community clubs are not registered for GST and cannot claim it back, so for them a figure quoted ex-GST is not a technicality — it is a ten percent surprise arriving at the checkout, which is the precise thing our disclosure obligations exist to prevent.

A6.2 What you get on every charge. Pitch is registered for GST, so every charge produces a tax invoice, not a receipt — issued to the club, not to the individual who held the card (A1.2), and available inside Pitch as well as sent to the billing contact. Each one carries:

• the words Tax invoice;
• Pitch Football and ABN 65 701 879 718 — the same words as the charge on the bank statement, so the two reconcile without anybody having to work out that they are the same supplier. The ABN identifies the legal person, EBSD Enterprises Pty Ltd, which clause 0.1 names and which we will confirm in writing on request;
• the date, and what was supplied;
• the total, and the GST included in it, shown as its own figure.

Where we refund you — under the 14-day cooling-off at A5.1, under A6 or A7, or because we cancelled — we issue an adjustment note for the refunded amount and the GST in it, so a club's own books and BAS can be reconciled without anybody having to ask us for a document. A club may request a copy of any tax invoice or adjustment note at any time, including after cancellation, and we will provide it.

A volunteer treasurer acquits a payment to a committee. Making them chase us for a compliant document is a small cruelty and an avoidable support burden.

A7 Changes to these terms. We may change this schedule on 30 days' notice. Where a change is materially adverse to the club, the club may terminate without penalty and receive a pro-rata refund of fees paid for the unexpired part of the term. We will not change the scope of what the club has paid for, mid-term, to its disadvantage.

A8 Club warranties. The club warrants that:

• (a) it holds the consent of every identifiable person named or shown in content it publishes on Pitch, and of a person with parental responsibility where that person is under 18;
• (b) it is responsible for verifying the entitlement of its own coaches and volunteers to work with children, in the state where they work, and does not rely on Pitch for that;
• (c) any figure or claim it publishes on its club page is accurate;
• (d) it will not use information about players obtained through Pitch for any purpose other than their development and the club's own football operations, and will not disclose it to any third party; and
• (e) it will use anything it learns from the Interest Register only to run its own trials and recruitment, will not disclose it to anyone outside the club, and will not take, keep or circulate any copy — including a screenshot, a photograph of a screen, or a transcription. This obligation continues after the club stops using Pitch. There is no export from the register; a copy made by other means defeats a family's ability to switch off, which is the whole of what we promised them.

A8.1 What a registration is, and is not. A registration of interest is a link the family controls, plus the player's name, age, current club, squad, position and one line they wrote. It is not a copy of the child's record and the club never receives one. If the family revokes the link or deletes the profile, the club's access ends at that moment — the link stops working, the note is emptied, and the registration shows as withdrawn. A club must not defeat that by taking a copy, and doing so breaches A8(e).

A8.2 Registrations are not the club's property. They are disclosures a family made for one purpose. On cancellation or termination the club loses access to the register, we delete the register's contents within 30 days and confirm in writing that we have, and nothing entitles the club to keep or receive a copy on the way out.

A8.3 No contacting a player directly, ever. Nothing in a subscription, at any tier, permits a club or anyone at it to contact a player under 18 other than through the guardian-mediated path. An invitation to a trial is a contact and follows that path. This is not a feature held back for a higher tier — it does not exist at any price.

A9 Player records. The club may see the full development records of players currently at the club. When a player leaves, the club retains aggregate figures only, and a coach retains read access to assessments they personally wrote — their own proof of work, and nothing else. A departing technical director or administrator loses club-wide access immediately and keeps only what they personally authored. If the player deletes their record, that read access ends too; see 7.4. The record belongs to the player and travels with them.

A10 The family never pays. Players and their families always have free access to their own records, regardless of the club's subscription status. If a club stops paying, no family loses access to anything about their own child.

A11 Export. A club may export its own data — its page, its squads, its notices — at any time, free, including after termination. There is no export of the Interest Register, and that is deliberate: a downloaded list of children would survive a family switching their link off, which would quietly undo the only promise that makes the register safe. The real need underneath — a list in a technical director's hand at a ground on trial day — is a print-friendly squad sheet with names and positions and no CV links. It is not a data export.

A13 Suspension. We may suspend a club account where we reasonably believe a child's safety is at risk. Otherwise we will give notice and an opportunity to remedy.

A13.1 What suspension does, and what it cannot do. Suspension ends the club's access inside Pitch immediately — the register, every player page, everything. It does not withdraw links a family has already sent. A tokenised link is not bound to a club and never was: it is the family's own act of disclosure, it works for whoever holds it, and only the family can withdraw it. Any term promising a club's links can be revoked centrally would be a term we could not perform.

A13.2 Where a club is suspended because of a concern about children, we notify every guardian whose child holds an unrevoked link sent to that club, tell them the club is no longer verified, and give them a one-action revoke in the notification itself. We do not disclose the reason for the suspension, and we do not revoke on a family's behalf.

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Schedule B — Acceptance architecture

Re-acceptance is triggered only by a material change. Version history is retained permanently.

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Schedule C — Acceptable use and adult code of conduct

Everyone using Pitch agrees:

1. Never attempt to contact a child through Pitch, or use anything you learn on Pitch to contact a child outside their club. There is no private channel to a child here, and trying to make one is grounds for closure and referral.
2. Be who you say you are. Do not misrepresent your age, your role, your club, or your credentials.
3. Do not publish other people's children. Not without the consent of a person with parental responsibility.
4. Nothing abusive, harassing, discriminatory, sexual, or threatening. Nothing that would breach your club's own code of conduct or Football Australia's safeguarding policy.
5. Coaches: write about football. Assessments describe what a player can do and what they are working on. Nothing about a child's body, their family, their behaviour outside football, or anything a coach would not say to that child's parent in person. Certain words do not exist in this product and must not be typed into it: "struggling", "potential" in any scored or rated sense, "elite" applied to anything below U13, and "talent identification" applied to a child under 10.
6. Do not scrape, resell or republish information about other people obtained through Pitch.
7. If you see something wrong, report it. Every page has a link. Reports about children are actioned first.

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Pitch Football · a registered business name of EBSD Enterprises Pty Ltd (ACN 701 879 718) · terms of service · doc 22 · v2.3 · 2 October 2026